Thank you for taking the time to share your feedback.We’re pleased to hear you found check-in straightforward and the room clean and comfortable. As a pub-hotel, check-in does take place at the bar, and our team are always on hand to assist and guide guests on arrival.The tea and coffee provisions in our rooms are supplied in line with our brand standard, however additional supplies are always available on request from the team should guests need them.We appreciate your comments regarding signage to the first floor and will take this on board as part of our ongoing review of guest wayfinding within the building.Thank you again for your feedback, and we’re glad to hear you felt the stay offered good value for money.
Thank you so much for your kind review! We’re delighted to hear you enjoyed your stay and found the check-in process smooth, the rooms comfortable, and the shower refreshing. We’re glad the TV options hit the mark too! Hopefully, on your next visit you’ll get to try the food in our pub! We look forward to welcoming you back again soon. ??
Thank you for your wonderful feedback! We’re so pleased to hear you enjoyed the room and the ambiance — it means a lot to know your experience was lovely from start to finish. We’ll be delighted to welcome you back to the Lock Keeper on your next visit to the city!
Hi, thank you for leaving us such a positive review. I’m so glad that you enjoyed your stay, felt that the staff were friendly and that the restaurant food was to your satisfaction. We hope to see you again soon!
Thank you so much for your wonderful review! We’re delighted to hear you enjoyed your stay, especially the comfy bed, spacious room, and large TV. It’s great to know our manager made such a positive impression — we’ll be sure to pass along your kind words. We really appreciate your support and hope to welcome you back to the Lock Keeper again soon!
